At TheLIA, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website, https://thelia.life/.
1. Information We Collect
We may collect various types of personal information, including but not limited to:
- Personal Identification Information: Name, address, phone number, email address, date of birth, and medical history.
- Payment Information: Details necessary to process payments for services rendered.
- Communication Preferences: Your preferences regarding receiving communications about your care and services.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide medical services and information regarding your treatment.
- To communicate with you about appointments, billing, and health information.
- To improve our website and services based on user feedback.
- To comply with legal and regulatory obligations.
3. Who We Share Your Information With
We do not sell or rent your personal information to third parties. We may share your information with:
- Healthcare Providers: Other medical professionals involved in your care.
- Third-Party Service Providers: Vendors who assist us in our operations, adhering to confidentiality agreements.
- Legal Authorities: As required by law or to protect our rights.
4. SMS Consent
By consenting to receiving SMS communications, you acknowledge that SMS consent is not shared with third parties or affiliates. We prioritize your privacy and ensure your consent is kept confidential.
5. Data Security
We implement various security measures to protect your personal information. While we strive to keep your data secure, no electronic transmission or storage method can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information, subject to certain legal limitations.
- Opt-out of receiving marketing communications from us.
7. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.
8. Accessibility
This Privacy Policy is easily accessible. You can find a link to this policy prominently displayed on web forms near the consent language. Additionally, a link to our Privacy Policy is included in the footer of every page on our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for updates.
10: SMS Terms of Service
1 – SMS Consent Communication: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
2 – Types of SMS Communications: If you have consented to receive text messages from The Longevity Institute of America, you may receive messages related to customer care.
3 – Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, billing, etc.
4 – Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5 – Opt-In Method:
You may opt-in to receive SMS messages from the Longevity Institute of America in the following way:
By checking a box when filling out our contact web form on our website at https://thelia.life/contact/
6 – Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7 – Help:
If you are experiencing any issues, you can reply with the keyword HELP or, you can get help directly from us at 973-494-5226
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8 – Standard Messaging Disclosures:
Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit https://thelia.life/privacy-policy/ “SMS Terms of Service” section. Message frequency may vary.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: contact@thelia.life